Refund policy

Effective Date: July 14, 2026

Return and Refund Policy of Varmora Plastech Private Limited

At Varmora Plastech Private Limited ("Varmora", "we", "our", or "us"), customer satisfaction is important to us. This Return and Refund Policy explains the conditions under which returns, replacements, and refunds are accepted.

1. Return Eligibility

Products may be eligible for return or replacement only if:

·         The product is received damaged or defective.

·         An incorrect product was delivered.

·         The product has a manufacturing defect.

·         The product is incomplete or missing components.

Customers must notify us within 7 days of receiving the product.

2. Conditions for Return

Returned products must:

·         Be unused and in original condition.

·         Be returned with original packaging, labels, accessories, manuals, and invoices.

·         Not show signs of misuse, improper handling, or accidental damage.

Varmora reserves the right to inspect returned products before approving any refund or replacement.

3. Non-Returnable Items

Returns will generally not be accepted for:

·         Products damaged due to misuse or improper handling.

·         Normal wear and tear.

·         Products purchased through unauthorized sellers.

·         Clearance, promotional, or final-sale items unless received damaged or defective.

4. Return Process

To initiate a return:

1.      Contact our customer support.

2.      Share your order number or invoice.

3.      Provide photographs showing the product and issue.

4.      Our support team will review your request and provide further instructions.

Approved returns may be collected through our logistics partner or may require the customer to ship the product, depending on the location.

5. Refunds

Once the returned product has been received and inspected:

·         Approved refunds will be processed to the original payment method.

·         Refunds are generally completed within 7–10 business days, subject to banking and payment gateway timelines.

Shipping charges, if applicable, are generally non-refundable unless the return is due to our error.

6. Replacements

Where eligible, Varmora may offer a replacement instead of a refund, subject to product availability.

If the requested product is unavailable, a refund or suitable alternative may be offered.

7. Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests cannot be accepted, and the Return Policy will apply where eligible.

8. Contact Us

For return or refund assistance, please contact:

 

Email: info@varmoraplastech.com

Contact: +91 9909908083

Website: www.varmoraplastech.com